The Way We Do Business
Our Ethics & Compliance program grew from founder Bill Cook’s strong opinion that you should treat others the way you’d like to be treated. In fact, everything Cook has done since day one has been based on one simple thought: Do the right thing.
When the company got too big for Bill to explain his philosophy in person to everyone, he wrote it down. These days, we have an active Ethics & Compliance team and program that will carry the company culture on to future generations of employees.
How We Approach Our Most Valuable Relationships
Patients
The doctor-patient relationship is sacred. This relationship should be supported but not interfered with. We have a responsibility to protect the patient’s right to quality care, access to information, and privacy.
Customers
We believe customers deserve a strong partner who treats them fairly and honestly. This also applies to clinicians as well as our distribution partners and supply chain customers.
Government
We work openly, honestly, and transparently with government agencies. We’re not afraid to speak up when we think something should be done differently in the interest of patients and progress.
Communities
Being a strong community partner is good for the local community, good for local business, and good for our own employees. We contribute more than money; we give time, leadership, thoughts, and ideas.
Each Other
We’re driven by personalities and passion, not egos. We treat our employees like adults and ask that everyone at Cook accept responsibility for their own successes and failures.
Cook Medical adopted the AdvaMed Code of Ethics on Interactions with U.S. Healthcare Professionals.
